Fireside chat with Susan Dentzer
Editor-in-Chief, Health Affairs
Deputy Administrator and Director for the Center of Medicare at the Centers for Medicare and Medicaid Services (CMS)
Deputy Administrator Director Centers for Medicare & Medicaid Services
Rick Gilfillan, MD
Director, Center for Medicare & Medicaid Innovation (“CMS Innovation Center”)
Susan Dentzer suggests that a hot tub is a more appropriate metaphor since there is no fireplace.
Innovation is doing! Like cooking.
Payment is an important part of the innovation soup.
Secret sauce is Culture Change
Scaling for Culture is hard to do.
Technology and Data is key.
Data is an enabler and the rocket fuel of innovation.
Evidence is key.
We need to Share.
How do we move forward:
Jonathan Blum: What does it take to be a high performing doctor or technician.
Best practice audits to review top performing plans and learn what the secret sauce is. Then communicate this information to others to apply.
[ED:]Scaling Positive Change is the same challenge as patient medication adherence. We can package it like a pill but medication is not the only part to a cure. People have to want to get better. If providers don’t buy in to new processes they will not perform at the same level as the top performers.
Rick Gilfillan: We (the Feds) don’t have to build a new delivery system. The care services in their local communities will build what works.
[ED: The challenge is to provide the payment systems that enable innovative methods of care to be implemented.
Looking in the upcoming CMS Challenge for ideas that engage people/patients in these new models.
Cindy Mann: our doors are open . Come forward with ideas.